Sansar Docs
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      • General FAQ
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  • Sansar Basics
    • Installation And Compatibility
      • Installing Sansar
      • System Requirements
      • Sansar Compatibility FAQ
      • Sansar on Mac
      • Body Tracking Vive
      • Configuring Firewalls
    • Account Management
      • Account Set Up
      • Avatar Name and ID
      • Adding Payment Method
      • Discord FAQ
      • Steam Integration
      • Subscription FAQ
    • Controls
      • Avatar Hand Gestures in VR
      • FreeCam and CineCam
      • Game Controller Buttons
      • HTC VIVE controls
      • Keyboard Shortcuts for Editing a Scene
      • Keyboard Shortcuts for Styling Your Avatar
      • Keyboard Shortcuts for Visiting an Experience
      • Mouselook Mode
      • Oculus Rift Controls
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    • Settings
      • General Settings
    • VR Settings
      • VR Settings Menu
      • Calibrating Height in VR
  • Exploring in Sansar
    • Navigate and Explore
      • The Codex
      • Instances
      • Interactive objects
      • The Main Menu
      • The Nexus
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      • Quick Start: Exploring in Sansar
    • Socialize And Connect
      • Chat Panel
      • Experience Points, Levels, and Titles.
      • Finding People in Sansar
      • Identifying Interacting With Avatars
      • The People panel
      • User profiles
    • Attending events
      • Deploying Unpublished Event to Event World
      • Adding Events to Your Calendar
      • Attending Events in Sansar
      • Avatar Broadcasting FAQ
      • Creating Your Own Events
      • Redemption Codes
      • Tipping
    • Share Content
      • Streaming Sansar
      • Taking a photo
  • Avatar Creation
    • Avatar Basics
      • Avatar 2.0 FAQ
      • Customizing Your Avatar
      • Avatar Emotes
      • The Avatar Editor
    • Dressing The Avatar
      • Fitting Designer Clothing to your Avatar
      • Setting Custom Emotes
      • Wearing Accessories
      • Wearing Rigged Clothing
    • Managing Avatar Items
      • Importing Avatar-Related Items
      • Editing an inventory item's name
      • Editing an inventory item's image
      • Deleting avatar looks from your inventory
      • Importing a custom emote animation
      • Managing your avatar looks inventory items
    • Avatar Resources
      • Avatar Reference Files
      • Blender - Avatar files
      • Blender - Using Decimate Tool
      • Exporting Custom Avatars From Blender
      • Sansar Skeleton Skinning Details
      • Using Animation Skeleton
  • Creating In Sansar
    • Importing Things to Sansar
      • Supported file types
      • AABB Bounding Box and Item Restrictions
      • Importing Audio
      • Importing a Custom Avatar
      • Importing World Items
      • Importing Collision Volumes
      • Importing Accessories
      • Importing Clothing
      • Importing Emotes
      • Importing Hair
      • Importing Custom Scripts
      • Importing a Skybox
      • Troubleshooting Import Errors
    • Shaders and Materials
      • Shaders Information
      • Materials Information
      • VAT Shader Guides
        • VAT Shader Basics
        • VAT Technical Info
      • Displacement Guides
        • Simple Displacement
        • Advanced Displacement
    • Marvelous Designer Info
      • Marvelous Designer Integration
      • Marvelous Designer Creator Resources
      • Marvelous Import and Export
      • MD Limitations
    • Shader Scripting
    • Materials editing and shaders
    • Creator Tools
      • Creating a World
      • Creating Quests
      • Diagnostics Toolbar
      • Importing Items to Sansar
      • My Worlds Panel
    • Managing Worlds
      • Quick start: Creating experiences in Sansar
      • Deleting an experience or scene
      • Deploying a new scene to an existing experience
      • Editing a scene
      • Experience memos
      • Linking A Scene To A World
      • Managing your scenes and worlds
      • Moderation Tools for World Owners
      • Publishing Options for Your Experiences
      • Renaming a scene
      • Saving and Building A Scene
      • Sharing Your Experiences
      • Visiting your own experience
    • Part Of The World Editor
      • Object Stats Toolbar
      • Object Components
      • Parenting objects
      • Scene Item Inventory
      • Scene Objects Panel
      • Collision Volumes
      • Scene Settings
      • System objects
      • Object Motion Types
    • Working With Scripts
      • Working With Scripts
      • Working With Trigger Volume
      • Referencing Scene Components
      • Intro to Scripting in Sansar
      • Using the Script Console
      • Setting Script Parameters
      • Adding Scripts to an Object
      • Configuring Teleport Scripts
      • Simple Script User Guide
    • Working With Audio and Video
      • Working With Audio
      • Creating Media surface
      • Streaming Web Audio
      • Audio Emitter
      • Sansar Audio FAQ
      • Using Media Streams
      • Ambisonic Sounds
      • High Quality Spacial Audio
      • Audio Resource - Room Tones
      • Previewing Audio and Video in a Scene
      • Using Audio Materials
    • Working With Lights
      • Working With Lights
      • Light Types
      • Global Illumination
  • Sansar Store
    • Using the Sansar Store
      • The Sansar Store
      • Buying Items From The Store
      • Redelivering Lost Purchases
    • Buying and Selling Sansar Dollars
      • Gifting Sansar Dollars
      • Buying Sansar Dollars
      • Converting Sansar Dollars
      • Processing US Dollar Credit
    • Selling Your Content
      • Hidden Store Listings
      • Selling Items in Sansar Store
      • Selling Items in an Experience
      • Allowing Resale Of Items
      • Buyers Permissions
  • Guidelines and Moderation
    • Guidelines and Policies
      • Terms of service
      • Sansar's Discord Server Rules
      • Community Standards
      • Content Guidelines
      • World Publishing Guidelines
      • Store Listing Guidelines
      • Store Banner Guidelines
      • Event Guidelines
      • Privacy Policy
      • Sansar Freeware License Agreement
      • Intellectual Property Infringement Notification
      • Cookie Policy
    • Moderation and Reporting
      • Abuse and Griefing
      • Blocking Avatars
      • Muting Avatars
      • Reporting abuse
      • Reporting issues and bugs
      • Security issues
  • Script API Docs
    • General Information
      • External Script Repository's
      • Sansar Script API
      • Script API Updates
      • Restricted API's
    • Example Scripts
      • Example Scripts in Sansar
      • Cannonball
      • Follow The Path
      • Random Movement
      • Reflective Detector
      • Simple Script
      • Sound Randomizer
      • Stats Example
      • Teleport Hotkeys
      • Visitor Tracker
      • Mover Examples
    • Sansar Namespace
      • Namespace
      • Color
      • Mathf
      • Quarterion
      • Vector
      • Vector Extensions
    • Sansar.Script Namespace
      • AddEntryAttribute
      • CancelData
      • ComponentID
      • CoroutineException
      • Default Attributes
      • Editor Visible Attribute
      • Entries Attribute
      • Event Data
      • ICoroutine
      • IEvent Subscription
      • Instance Interface
      • Locked Attribute
      • Log
      • MaxEntriesAttribute
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      • MinEntriesAttribute
      • NonReflectiveAttribute
      • ObjectID
      • OperationCompleteEvent
      • RangeAttribute
      • Reflective
      • Script.Base
      • Script Event Data
      • Script Handle
      • ScriptID
      • SessionID
      • Simple Script Event Data
      • ThrottleException
      • Timer
      • Tooltip Attribute
    • MetaData Namespace
      • Assembly MetaData
      • Script MetaData
    • Sansar Script Testing Namespace
      • Assertion Failure Exception
      • Assertions
    • Sansar Utility Namespace
      • GenericEnumerable <T>
      • GenericEnumerable<T>.GetItem
      • JSON Serialization Data
      • JSON Serialization Data 1
      • JSON Serializer
      • JSON Serializer Options
    • Sansar Simulation Namespace
      • Agent Info
      • Animation
      • Audio Component
      • Camera Control Mode
      • Character Tracker
      • Chat
      • Client
      • Cluster
      • Command Action and Data
      • Component Type
      • Control Point Type
      • Held Object
      • HTTP
      • Interaction
      • Light
      • Media Action
      • Mesh Component
      • Modal Dialogue
      • Move Mode and Mover
      • Objective
      • PlayHandle
      • PlaySettings
      • PlayStatus
      • Quest
      • RayCastHit
      • Rigid Body
      • Scene
      • Scene Public
      • Simple Script
      • Sit Event Type
      • Sit Object Data
      • Sound Resource
      • Stream Channel
      • Tutorial Hint
      • UI
      • User Data
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  1. Sansar Basics
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Subscription FAQ

This article answers a variety of questions related to Subscriptions

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Last updated 6 months ago

Subscriptions are currently not available (17/09/24)

Is my subscriptions status transferable to another account?

No, your subscription status is non-transferable.

Will my subscription renew automatically?

Yes, your subscription will renew automatically on a monthly basis.

How can I change my subscription plan?

To change your subscription plan, go to the page.

How can I cancel my subscription?

To cancel your subscription, you will need to visit the page and downgrade to the “free” subscription.

What happens if I downgrade my subscription level mid-billing cycle?

If you choose to downgrade your subscription mid-billing cycle, you will still receive the benefits of your current subscription level through the end of your billing cycle. Your subscription will switch to the newly selected level at the start of your next billing cycle.

What happens to my experiences if I downgrade my subscription?

If you downgrade your subscription and you currently have more than the allotted number of experiences, you will need to remove any experiences that exceed the allotted amount of experiences for your subscription level.

Why was my subscriptions level downgraded to the free plan?

If the payment method associated with your subscription is no longer valid, you will be downgraded to the free subscription plan if you do not update your payment method within your next billing cycle.

Do unlisted experiences count towards my total number of experiences?

Yes, unlisted experiences count towards your total number of experiences.

Do scene templates count towards my total number of experiences?

No, unused scenes do not count towards the total number of experiences. You can keep a scene template by deleting the experience it is linked to.

Does an experience with no scene count towards the subscription count?

Yes, an experience with no linked scene counts towards the total number of experiences.

Can I delete my experience, but still keep the scene?

Yes, you can still keep your scene even if you delete the experience it is linked to.

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