# Account Deletion

This page provides information on how to delete your Sansar account and all information associated with it.

<figure><img src="/files/vEZBZEHg4Ld3SLYYFEWC" alt="" width="375"><figcaption></figcaption></figure>

## Before you delete your account:

* **All your content will be permanently removed.** This includes your avatar, inventory items, created experiences, Store items, and any other data associated with your account.
* **This action is irreversible.** Once your account is deleted, it cannot be recovered.
* **Any remaining Sansar Dollars (S$) in your account will be forfeited.** Please ensure you have used or converted any S$ before proceeding with account deletion.
* **You must have access to your account to delete it.** Support will not delete an account you cannot log into as a security measure without ID verification and proof of ownership.

## How to delete your account:

To initiate the account deletion process, please follow these steps:

1. Log in to your Sansar account on the official website [Sansar.com](https://www.sansar.com/).
2. On the top right click the profile icon

<figure><img src="/files/JhUE9J3roGW09THKKEkn" alt="" width="375"><figcaption></figcaption></figure>

3. Navigate to your "[Account Settings](https://www.sansar.com/account/change-password)"

<figure><img src="/files/LPdt1Dk3G5u5shALBROf" alt="" width="375"><figcaption></figcaption></figure>

4. Look for the "[Delete Account](https://www.sansar.com/account/delete-account)" option and select it.

<figure><img src="/files/yej4SJAWEt087O5vDhUs" alt="" width="375"><figcaption></figcaption></figure>

5\. If you are sure press the DELETE button.

<figure><img src="/files/D9u6lsukUO18L8ChTUGZ" alt="" width="375"><figcaption></figcaption></figure>

6\. Now on the popup either Confirm or Cancel, This is your last chance to change your mind after clicking OK on this confirmation window deletion is final and cannot be undone.

<figure><img src="/files/RgjRKYw0fIhQGtpBdxnc" alt="" width="375"><figcaption></figcaption></figure>

7\. Finally click ok, you will be signed out and all information held of your account will be removed.

<figure><img src="/files/Q0sBUWInDxB3teYfUIEg" alt="" width="375"><figcaption></figcaption></figure>

We are sorry to see you go, If you ever change you mind and wish to return please sign back up through the official website [Sansar.com](https://www.sansar.com/)

your previous email is available again to use but will be a new account.


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